Terms of service

: Krisztian; Legal information; 08 July 2022; Hits: 819; Rating:

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GENERAL TERMS AND CONDITIONS

"These conditions are governed by the laws of Hungary."

These General Terms and Conditions ("GTC") are based on Act CLXIV of 2005 on trade, Act CVIII of 2001 on certain issues of electronic commercial services and services related to the information society. Act, and 45/2014 on the detailed rules of contracts between the consumer and the business. (II.26.) Government decree, CLV of 1997 on consumer protection. Act, 151/2003 on the mandatory warranty for certain consumer durables. (IX. 22.) Government Decree 373/2021 on the detailed rules of contracts for the sale and purchase of goods, the provision of digital content and the provision of digital services. (VI. 30.) Government Decree and other relevant legislation in force. KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR operates the www.ormus.hu and www.vancouverislandormus.eu websites.

We ask our visitors to read our terms of use before using the website (www.ormus.hu and www.vancouverislandormus.eu).

Act V of 2013 on the Civil Code 6:78. Subject to paragraph (1) of § 1: "The general contractual condition becomes part of the contract if its user has allowed the other party to learn about its content prior to the conclusion of the contract, and if it has been accepted by the other party. "

IF OUR VISITORS DO NOT AGREE WITH OUR TERMS OF USE, PLEASE DO NOT USE THE WEBSITE!

1 COMPANY DATA

Name of the Merchant: KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR

The Dealer's representative: KADOCSA KRISZTIÁN LÁSZLÓ

The seat of the Merchant is: Kisfaludy utca 29/A, 6725 Szeged.

The Merchant's mailing address is: Kisfaludy utca 29/A, 6725 Szeged.

The Merchant's registration number: 54960530

Tax number of the Merchant: 56324910-1-26

Statistical Number of the Merchant: 56324910-4791-231-06

Bank account number of the Merchant: HU28-10102842-51330900-01005001 (MKB Bank Nyrt.) / SWIFT: BUDAHUHB

The Merchant's telephone number: +36-30-788-1556

Customer service availability: every working day between 09:00 and 18:00

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

Details of the hosting provider of the website:

Websupport Magyarország Kft.

1132 Budapest, Victor Hugo 18-22.

Location: 1119 Budapest, Mohai köz 4. IV. em. 4.

Company registry number: 01 09 381419

Tax number: 25138205-2-41

Bank account number: RAIFFEISEN BANK ZRT: 12111179-01395626-00100003 Tel.: +36-1-700-4140

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2 DEFINITIONS

a.) Merchant: KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR

b.) Buyer: Anyone who uses KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR’s www.ormus.hu and www.vancouverislandormus.eu websites after registration and/or orders or buys products through the website.

c.) Courier: We serve the customer with the help of the following companies:

Magyar Posta Private Limited Liability Company

1138 Budapest, Dunavirág utca 2-6.

01 10 042463

10901232-2-44

24H Parcel Zrt.

1106 Budapest, Fehér út 10.

01 10 049225

25885062-2-42

UPS Hungary Kft.

2220 Vecsés, Lőrinci út 154. Airport City Logistic Park. G. ed.

13-09-139285

22776082-2-13

GLS General Logistics Systems Hungary Parcel-Logistics Limited Liability Company

2351 Alsónémedi, GLS Európa utca 2.

01 10 049225

12369410-2-44

TNT Express Hungary Kft.

1185 Budapest II. Logistics Center-Office Building, BUD International Airport Building 283.

01 09 068137

10376166-2-44

Csomagpont Logistics Limited Liability Company

1067 Budapest, Szondi utca 15. basement level

01 09 340159

26704058-2-42

Post Solutions Postal Consolidator Limited Liability Company

1215 Budapest, Popieluszko Street 23.

01 09 191284

24952152-2-43

FÜRGEFUTÁR.HU Service Limited Liability Company

1133 Budapest, Árbóc utca 6.

01 09 946845

22966331-2-41

PMP EXPRESS LOGISTICS Limited

Liability Company

4030 Debrecen, Békés u. 3.

09 09 020200

23068577-2-09

Csomagküldő.hu Limited Liability Company

1031 Budapest, Vízimolnár utca 10. 6th floor. 54.

01 09 202186

25140550-2-41

POST2ME.hu Service Limited Liability Company

2700 Cegléd, József Attila u 11.

13 09 071065

12080937-2-13

FedEx Express Hungary Limited Liability Company

1185 Budapest, BUD International Airport II. Logistics Center - Office building. 283.

intact.

01 09 381339

26378370243

DHL Express Magyarország Szállitmányozó és Szolgáltató Kft.

1185 Budapest, BUD International Airport, building 302.

01 09 060665

10210798-2-44

DPD Hungária Courierpostai, Cosmagküldő Szolgáltató Kft.

1134 Budapest, Váci út 332. 2nd fl.

01 09 888141

13034283-2-41

d.) Consumer: according to the provisions of Act V of 2013 on the Civil Code, Section 8:1.3, a natural person acting outside the scope of his profession, independent occupation or business activity.

3 INFORMATION ON PRODUCT USE

Preserves the quality of the product: For an unlimited period of time.

Storage of the product: AT ROOM TEMPERATURE, in a dry and cool place, carefully away from children. Please note that COOLING or HEATING the product is PROHIBITED! Close the cap after using the product! Liquids should be shaken well before use, and creams should be mixed. The dealer does not assume responsibility for the consequences of improper storage.

4 GENERAL INFORMATION

a.) You can buy the products in the merchant's online store by phone, e-mail or on the Internet (via the previously indicated websites).

b. ) Purchases in the merchant's online stores are not subject to the customer's valid registration, if they do not wish to register, the order can be placed without it.

c.) CVIII of 2001 on certain issues of electronic commercial services and services related to the information society. law - hereinafter referred to as Law - Based on Section 5 (2), we would like to inform you that the electronic contract concluded via the online store cannot be considered a written contract, so it will not be filed, and it will not be available later on a paper basis, however, the content of the contract can be reconstructed from our electronic confirmation letters sent to the customer.

d.) The language of the contract for purchases on the www.ormus.hu website is Hungarian.

The language of the contract for purchases on the website www.vancouverislandormus.eu is English.

e.) The customer acknowledges that a valid sales contract is created by a valid registration in the online stores of www.ormus.hu and www.vancouverislandormus.eu, as well as a finalized order (purchase offer) and its confirmation by the merchant, subject to all of these the finalization of the order is a declaration that entails a payment obligation.

Prior to the activation of the finalizing button function, the text section of the website of the online store displays the text "Submit order " and the following information: "Attention! Your order entails a payment obligation! "

5 REGISTRATION AND ORDER PROCESS (TECHNICAL STEPS)

a.) After entering the number of pieces, you can add the selected product to the shopping cart by clicking the "Add to cart!" button. The shopping cart is located on the right side of the top menu bar. For products in the cart, you can also delete and change the number of pieces on the cart page. After making any changes, click the "Update" (back and forth arrow) button. If you want to delete a specific product from the shopping cart, please click on the "X" icon next to the item number!

b. ) After placing the products in the basket, click on the "Display basket contents" button. The system will then ask you to register in the online store. If you have not purchased from us before and/or have not yet registered, please enter your invoicing and, if different, your shipping information at this point.

c.) The next page is the selection of shipping methods. Currently, home delivery by the DPD / GLS courier service and FREE personal collection within the Szeged area is possible. Choose from the options offered.

d.) After that, on the same page (Payment methods), you can also choose between cash on delivery delivery by the courier service, bank transfer, payment in cash upon personal collection and payment by bank card via an electronic bank card payment service. If you choose the bank transfer option, we will start the package after receiving the money.

KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR Barion Payment Zrt. (headquarters: 1117 Budapest, Infopark sétány 1. I. building 5. floor 5.; registry office: Capital Court Company Office; company registry number: Cg. 01-10-048552; tax number: 25353192- 243., community tax number: HU25353192; activity license number: HEN-I-1064/2013, electronic money issuing institution identifier: 25353192) uses its bank card payment service.

Payment by bank card is made through the secure electronic payment interface of Barion Payment Zrt. The website does not access or store the bank card data used for payment. The bank card data will not reach the merchant. After completing the ordering process, you will receive a confirmation letter with the invoice.

You can access information about the payment transaction at the following website:

https://www.barion.com/hu/adatvedelmi-tajekozzatato/

Pay the amount of the order by transferring it to the account number 10102842-51330900-01005001 of KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR / MKB Bank Nyrt. In addition, if necessary, you can change the billing / delivery address, as well as delete the products in the basket or change the quantity to be ordered before finalizing your order.

e.) It is also possible to enter a gift voucher code here, which entitles you to a discount during your purchase. To do this, write the given code in the appropriate field under the product price summary and click the " Save" button. If you have entered an incorrect coupon code, or if there are not enough items in your basket to take advantage of the discount, the system will issue a "Coupon code not found. Please try again" error message.

f.) You can also post any comments you may have about the delivery or the entire ordering process here. You can send the order to us by pressing the "Submit order" button, for which you must first accept these GTC by checking the box above the "Submit order" button!

g.) The Ektv. In accordance with Section 6 (2), we inform you that our customers will receive a confirmation letter after completing the order process. In this letter, the status of the order (In Process/ Pending ). Our customer service will then check the order and confirm it within 24 hours in the form of another email informing you of the change in the status of your order (Confirmed). You will also receive a notification from our customer service if any problems arise with your order.

h.) If the reply letter or confirmation sent to you is not received within 24 hours, you have entered an incorrect e-mail address. (e.g. accented e-mail addresses do not exist, or .hu was entered instead of .com, or typos, etc.)

i.) If the confirmation is not received within 48 (forty-eight) hours at the latest, the customer is released from the binding offer or contractual obligation.

j.) Valid order: The order is considered valid if you have filled in all mandatory data during the ordering process. In this case, a telephone number and the exact shipping and billing address can be seen in the confirmation letter (below, above) the ordered products. Please take a look at the confirmation letter, because we will also receive the information shown there.

k.) Invalid order: If e.g. accurate invoicing is missing, v. Delivery Address. The order will then be automatically canceled and we will send you a notification. An order placed with incomplete data must always be repeated after correcting the data.

l.) Order cancellation/cancellation: If you decide within 24 hours after placing your order that you do not want the ordered products or a part of the products, please notify our customer service immediately by phone or email of your intention to do so, so that we can modify your order, and a confirmation email will be sent to you. we send If the entire order is cancelled, the status of the order will be changed to (Cancelled) .

m.) Correcting data entry errors: If you entered your billing/delivery data incorrectly in the online store, or if your data has changed and you want to correct it, click the "Login" button in the upper right corner of the website and enter the system by entering your user name and password . After this is done successfully, select the top "My Profile" item in the 4-item drop-down menu in the upper right corner. By clicking here, you can change your billing/delivery data, or e.g. record a new delivery address(es) .

6 PRODUCTS, PRICES, COSTS

a.) In addition to the specific product, you can find out the characteristics of the products on the website in detail on the product's information page. The images displayed next to individual products on the website are sometimes illustrations, the actual appearance of the product may differ from this.

b. ) The current purchase price, i.e. the gross price to be paid for the product in the consumer market, can be found next to the product on the information page.

c.) The merchant is not responsible for pricing or other data entry errors on the website and reserves the right to misunderstanding/pricing error/etc. to cancel orders based on the trader reserves the right to change the price. The purchase price indicated in the online store includes the amount of VAT.

In the case of an incorrect price, there is a striking disparity in value between the real and stated price of the product, which an average consumer needs to notice immediately. Based on Act V of 2013 on the Civil Code (Ptk.), the contract is created by the mutual and unanimous expression of the will of the parties. If the parties cannot agree on the contractual terms, i.e. there is no declaration expressing the will of the parties mutually and unanimously, in that case we cannot speak of a validly concluded contract from which rights and obligations arise. Based on this, an order confirmed at an incorrect/wrong price is considered a void contract.

Ways to pay the purchase price:

a.) with advance payment

b. ) online with bank card payment

c.) upon delivery by courier, cash on delivery (cash or bank card) (the cost of which is HUF 500)

d.) in cash (in case of personal collection in Szeged)

d.) If the customer wishes to settle the purchase price of the product by bank transfer in advance, please pay the purchase price to KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR’s MKB Bank Nyrt. bank account number HU28-10102842-51330900-01005001 / SWIFT: BUDAHUHB.

e.) The buyer is obliged to pay the purchase price according to the chosen payment method. The customer may deviate from the chosen payment method only with the prior consent of the merchant. If the buyer cannot pay the purchase price of the delivered product, or if the goods cannot be handed over to the seller for reasons not attributable to the seller, the buyer is obliged to pay the seller the costs related to the order and delivery.

f.) In the case of "Product not in stock ", the indicated prices and delivery times are informative.

g.) Upon receipt, it is the customer's duty to check the product in the presence of the courier. If there is a quantity and/or quality objection to the purchased product, it must be recorded in writing on the spot. After receiving the package, we do not accept subsequent complaints based on a missing or damaged item!

7 ACCESSORIES WARRANTY, PRODUCT WARRANTY, WARRANTY

a.) The dealer's liability for warranty and guarantee is governed by Act V of 2013 on the Civil Code, Act 151/2003 on the mandatory warranty for certain consumer durables. (IX. 22.) Govt . 373/2021 on the detailed rules of contracts for the provision of digital content and digital services. (VI. 30.) Government Decree 19/2014 on the procedural rules for handling warranty and guarantee claims for things sold under the contract between the consumer and the company. (IV. 29.) The guidelines are contained in the NGM decree.

b. ) The trader is obliged to take a record of the warranty or guarantee claim reported to him, in which he records the customer's name, address, and a statement that he consents to the procedural rules for dealing with warranty and guarantee claims for items sold under the contract between the consumer and the company. solo 19/2014. (IV. 29.) In order to deal with it in accordance with the provisions of the NGM decree, the name of the movable item sold under the contract between the buyer and the trader, the purchase price, the date of performance of the contract by the trader, the date of notification of the defect, the description of the defect, and based on the warranty or guarantee claim, the consumer the right sought to be asserted by, as well as the method of settlement of the warranty or guarantee claim or the reason for rejecting the claim or the right sought to be asserted based on it.

c.) The protocol must contain information that in the event of a consumer legal dispute, the consumer can also initiate the procedure of the conciliation board operating alongside the county (capital) chambers of commerce and industry.

d.) A copy of the protocol must be made available to the consumer immediately and in a verifiable manner. At the consumer's request, the trader provides a copy of the report on a durable data medium.

e.) 19/2014 on the procedural rules for dealing with warranty and guarantee claims for things sold under the contract between the consumer and the company. (IV. 29.) According to Section 4 (6) of the NGM Decree, the trader must keep the record of the consumer's warranty or guarantee claim for 3 (three) years from the date of its recording and present it at the request of the inspection authority.

f.) Reporting a warranty or guarantee claim does not constitute a complaint under the Consumer Protection Act.

1./ ACCESSORIES WARRANTY:

a.) Act V of 2013 on the Civil Code 6:157. According to paragraph (1) of §, the trader performs incorrectly if, at the time of performance, the service does not meet the quality requirements established in the contract or legislation. The trader does not perform incorrectly if the entitled party (buyer) was aware of the error at the time of the conclusion of the contract, or should have been aware of the error at the time of the conclusion of the contract.

b. ) The company also performs incorrectly if the defect in the goods results from its unprofessional installation, provided that

1. commissioning is part of the sales contract and was carried out by the company or was carried out under the responsibility of the company; obsession

2. the installation had to be carried out by the consumer, and the unprofessional installation is the result of deficiencies in the installation instructions provided by the company - or, in the case of goods containing digital elements, by the digital content or digital service provider.

c.) If, in the case of goods containing digital elements, the sales contract provides for the continuous provision of digital content or digital services over a specified period of time, the company is liable for any defects in the goods related to digital content or digital services, if the defect

1. in the case of continuous service of a duration not exceeding two years, within two years from the date of delivery of the goods; obsession

2. in the case of continuous service exceeding two years, during the entire period of continuous service occurs or becomes recognizable.

d.) 373/2021 on the detailed rules of contracts for the sale of goods and the provision of digital content and digital services between a consumer and a business. (VI. 30.) According to government decree, the service must meet the following requirements at the time of performance (contractual performance):

1. it must comply with the description, quantity, quality, and type included in the contract, as well as have the functionality, compatibility, interoperability and other characteristics specified in the contract;

2. it must be suitable for any purpose specified by the consumer, which the consumer brought to the company's attention at the latest when the contract was concluded, and which the company accepted;

3. must have all the accessories and user manuals specified in the contract - including instructions for commissioning, installation instructions, and customer service support -; and

4. must provide the updates specified in the contract.

In order for the performance to be considered as contractual - in addition to meeting the above requirements - the service that is the subject of the contract:

1. it must be suitable for the purposes that, in the case of the same type of service, are prescribed by law, technical standard or, in the absence of a technical standard, the governing code of conduct;

2. it must have the quantity, quality, performance and other characteristics that the consumer can reasonably expect - especially in terms of functionality, compatibility, accessibility, continuity and security - which is usual for the same type of service, taking into account the business, its representative or another person participating in the sales chain makes a public statement about the specific properties of the service, especially in an advertisement or on a label;

3. it must have the accessories and instructions that the consumer can reasonably expect - including packaging and installation instructions -; and

4. it must correspond to the characteristics and description of the service presented as a sample or model or made available as a trial version by the company prior to the conclusion of the contract.

The service does not have to comply with the above public statement if the obligee proves that:

1. he did not know the public statement and did not need to know it;

2. the public statement has already been properly corrected by the time of the conclusion of the contract; obsession

3. the public statement could not influence the right holder's decision to enter into a contract.

e.) In the case of contracts for the sale of goods and the provision of digital content and digital services:

Until proven otherwise, it must be assumed that a defect recognized within 1 (one) year from the date of delivery of the goods already existed at the time of delivery of the goods, unless this presumption is incompatible with the nature of the goods or the nature of the defect. This paragraph also applies to goods containing digital elements. If, in the case of goods containing digital elements, the sales contract provides for the continuous provision of the digital content or digital service over a specified period of time, the enterprise bears the burden of proving that the service affected by an error detected during the above period was in accordance with the contract during the period of performance according to the contract.

f.) Presumption of defective performance according to Act V of 2013 on the Civil Code:

In the case of a contract between a consumer and a business, it must be assumed, until proven otherwise, that the defect recognized by the consumer already existed at the time of the performance within six months of the performance, unless this presumption is incompatible with the nature of the matter or the nature of the defect.

g.) Accessory warranty rights:

Based on a contract in which the parties owe mutual services, the trader is liable for defective performance.

h.) On the basis of his warranty claim, according to the choice of the entitled party:

1. may request repair or replacement, unless the fulfillment of the chosen accessory warranty right is impossible, or if it would result in disproportionate additional costs for the trader, compared to the fulfillment of another accessory warranty claim, taking into account the value represented by the service in perfect condition, the gravity of the breach of contract and the fulfillment of the accessory warranty right damage to the rights holder's (buyer's) interests; obsession

2. may request a proportional delivery of the compensation, correct the defect at the expense of the obligee himself or have it repaired by someone else, or withdraw from the contract, if the obligee did not undertake the repair or replacement, is unable to fulfill this obligation, or if the person entitled to the repair or replacement its vested interest is terminated. Delivery of compensation is proportionate if its amount is equal to the difference between the value of the goods owed to the consumer in the case of contractual performance and the value of the goods actually received by the consumer.

Except: In the case of a contract between a consumer and a business for the sale and purchase of movable goods, the provision of digital content or the provision of digital services, the consumer may not repair the defect at the expense of the obligee himself or have someone else repair the defect within the scope of exercising his accessory warranty rights.

i.) The repair or replacement must be carried out - taking into account the properties of the thing and the purpose expected by the entitled party (buyer) - within a suitable time limit, while sparing the interests of the entitled party (buyer). There is no room for cancellation due to an insignificant error.

The reasonable deadline for repairing or replacing the goods shall be counted from the time when the consumer notified the company of the defect.

j.) The company may refuse to make the goods conform to the contract if repair or replacement is impossible, or if it would result in disproportionate additional costs for the company, taking into account all circumstances, including the value represented by the service in a flawless state, as well as the gravity of the breach of contract.

k.) The consumer is also entitled - in accordance with the severity of the breach of contract - to request a proportionate delivery of compensation or to terminate the sales contract if

1. the company did not perform the repair or replacement, or performed it, but did not fulfill the specified conditions in whole or in part, or refused to make the goods conform to the contract;

2. a repeated performance error occurred, despite the fact that the company attempted to make the goods conform to the contract;

3. the performance error is so serious that it justifies an immediate price reduction or the immediate termination of the sales contract; obsession

4. the business did not undertake to make the goods conform to the contract, or it is clear from the circumstances that the business will not make the goods conform to the contract within a reasonable period of time or without significant damage to the consumer's interests.

l.) Transfer to another accessory warranty right:

The right holder (buyer) can switch from the chosen accessory warranty right to another. He is obliged to pay the costs caused by the transfer to the merchant, unless the merchant gave a reason for the transfer, or the transfer was otherwise justified.

m.) Communication of the error:

After discovering the error, the entitled party (buyer) is obliged to notify the obligee of the error without delay. In the case of a contract between a consumer and a business, a defect communicated within 2 (two) months from the discovery of the defect shall be deemed to have been communicated without delay. The entitled party (buyer) is responsible for damage resulting from the delay in communication.

n. ) Expiration of the accessory warranty claim:

The claimant's (buyer's) warranty claim expires within 1 (one) year from the date of performance. In the case of a contract between a consumer and a business, the consumer's accessory warranty claim expires within 2 (two) years from the date of performance. If the subject of the contract between the consumer and the business is a used item, the parties may also agree on a shorter limitation period, however, a limitation period of less than 1 (one) year cannot be validly established in this case either. The limitation period does not include the part of the repair time during which the entitled person (buyer) cannot use the item as intended .

The statute of limitations for the accessory warranty claim for the part of the thing affected by the replacement or repair starts anew. This rule must also be applied if a new error arises as a result of the correction.

p.) Budgeting:

The costs related to the fulfillment of the warranty obligation are borne by the trader. If the failure of the thing was caused by the failure of the holder (buyer) to maintain the maintenance obligation, the holder (buyer) must bear the costs incurred by fulfilling the warranty obligation in proportion to his contribution, if he had knowledge about the maintenance of the thing, or if the trader fulfilled his obligation to provide information in this regard .

p.) The consumer's right to terminate the sales contract can be exercised with a legal statement addressed to the company expressing the decision to terminate.

q.) If the defective performance affects only a specific part of the goods supplied under the sales contract, and the conditions for exercising the right to terminate the contract exist in respect of them, the consumer may terminate the sales contract only with regard to the defective goods, but any other goods acquired together with them can also cancel it in relation to goods, if the consumer cannot reasonably be expected to keep only goods that comply with the contract.

r.) If the consumer terminates the sales contract in its entirety or with respect to a part of the goods supplied on the basis of the sales contract, then

1. the consumer must return the affected goods to the company at the company's expense; and

2. the company must immediately reimburse the consumer the purchase price paid for the goods concerned, as soon as it has received the goods or the certificate supporting the return of the goods.

2./ PRODUCT WARRANTY:

a.) In the event of a defect in a movable thing (hereinafter: product) sold by a business to a consumer, the consumer may demand from the manufacturer to correct the defect in the product, or - if the correction is not possible within a suitable time limit, without harming the interests of the consumer - to replace the product . The product is defective if it does not meet the quality requirements in force when the product was placed on the market by the manufacturer, or if it does not have the properties described by the manufacturer.

b. ) The producer and distributor of the product is considered a manufacturer.

c.) The manufacturer is exempt from the product warranty obligation if it proves that:

1. the product was not manufactured or distributed as part of its business activity or independent occupation;

2. at the time the product was placed on the market, the defect was not recognizable according to the state of science and technology; obsession

3. the product's defect was caused by the application of legislation or mandatory official regulations.

d.) In the case of replacement, the warranty obligation for the replaced product, in the case of repair, for the part of the product affected by the repair, is borne by the manufacturer.

e.) Notification and claim enforcement deadlines:

After discovering the defect, the consumer is obliged to notify the manufacturer of the defect without delay. An error reported within 2 (two) months from the discovery of the error shall be considered reported without delay. The consumer is responsible for damage resulting from the delay in communication. The manufacturer is covered by the product warranty for 2 (two) years from the date of placing the product on the market. Exceeding this deadline results in loss of rights.

f.) Product warranty in case of change of ownership:

Product warranty rights may be asserted against the manufacturer by the new owner in the event of a transfer of ownership of the product.

3./ WARRANTY:

a.) New durable consumer goods sold under the contract between the consumer and the company and listed in Annex 1 of the referenced legislation are covered by the warranty obligation. Fulfillment of the warranty obligation is the responsibility of the company that is obliged by the contract with the consumer to provide the service that is the subject of the contract. The rights arising from the warranty can be asserted by the owner of the consumer product, provided that he is considered a consumer.

b. ) If the manufacturer undertakes more favorable warranty conditions for the consumer product than those contained in this regulation, the rights of the company based on the warranty are transferred to the consumer at the time of the performance of the contract between the consumer and the company.

c.) In the case of a voluntary guarantee: Anyone who undertakes a guarantee for the performance of the contract is liable for defective performance during the warranty period according to the conditions contained in the related advertisements available at the time of the conclusion of the contract or before that.

If the conditions contained in the warranty statement are less favorable for the consumer than the conditions according to the related advertisements, then the person liable for the warranty is liable for the defective performance according to the warranty conditions contained in the related advertisements, unless the related advertisements contained in the warranty statement were read before the conclusion of the contract condition was corrected with the same or similar content.

d.) The duration of the warranty is in accordance with Act No. 151/2003 on the mandatory warranty for certain consumer durables. According to the provisions of Government Decree (IX.22):

1 (one) year in the case of a sale price of HUF 10,000, i.e. ten thousand forints, but not exceeding HUF 100,000, i.e. one hundred thousand forints,
2 (two) years in the case of a sale price exceeding HUF 100,000, i.e. HUF 100,000, but not exceeding HUF 250,000, i.e. HUF 250,000, i.e. HUF 250,000,
HUF 250,000, i.e. HUF two hundred and fifty thousand over the selling price for 3 (three) years.

e.) Whoever is obliged to provide a warranty, during the warranty period, is obliged to pay for faulty performance according to the conditions set out in the law. You are exempted from the warranty obligation if you prove that the cause of the defect arose after the performance.

f.) The warranty period begins on the date of handing over the consumer product to the consumer, or if the company or its representative performs the commissioning. If the consumer puts the consumer product into operation more than 6 (six) months from the date of handover, the start date of the warranty period is the date of handover of the consumer product.

g.) In case of repair of the consumer product, the warranty period is extended from the date of delivery for repair by the time during which the consumer could not use the consumer product as intended due to the defect .

h.) Warranty entitlement in case of change of ownership:

The rights arising from the guarantee can be asserted by the new owner against the obligee assuming the guarantee in case of transfer of ownership of the thing.

i.) Provisions relating to the warranty certificate in Art. 151/2003 on the mandatory warranty for certain consumer durables. (IX. 22.) According to government decree:

The company is obliged to make the warranty card available to the consumer together with the consumer product in a form that ensures the legibility of the warranty card's content until the end of the warranty period. The warranty card must be clearly and clearly written in Hungarian.

j.) The rights arising from the warranty can be asserted with the warranty certificate, which cannot be made conditional on the return of the opened packaging of the consumer product by the consumer.

k.) Irregular issuance of the warranty card or failure to make the warranty card available to the consumer does not affect the validity of the warranty. In the event that the warranty certificate is not provided to the consumer, the conclusion of the contract shall be considered proven if the consumer presents the receipt proving the payment of the consideration – an invoice or receipt issued on the basis of the General Sales Tax Act. In this case, the rights arising from the warranty can be asserted with a receipt confirming the payment of the consideration.

l.) The company can also hand over the warranty card to the consumer electronically. An invoice electronically handed over to the consumer can be accepted as a warranty card if its content also complies with the provisions of the regulation regarding the warranty card. The company is obliged to hand over the warranty card electronically no later than the day after the handover or commissioning of the product. If the company does not hand over the warranty card as an electronic document by sending it directly, but makes it available to the consumer in the form of a download address, then the downloadability of the electronic warranty card cannot be canceled until the end of the warranty period, it must ensure the availability of the download address. The company is obliged to hand over the warranty card electronically no later than the day after the handover or commissioning of the product.

m.) In case of voluntary warranty:

Warranty statement relevant provisions 373/2021 on the detailed rules of contracts for the sale and purchase of goods and the provision of digital content and digital services between a consumer and a business. (VI. 30.) According to government decree:

The warranty statement must be made available to the consumer on a durable data medium, no later than when the goods are delivered. The warranty statement must be written in a clear, easy-to-understand text. The warranty statement must include:

1. a clear statement that in the event of defective performance of the goods, the consumer is entitled to exercise his accessory warranty rights free of charge according to the law, these rights are not affected by the warranty;

2. the name and address of the guarantor;

3. the procedure to be followed by the consumer in order to enforce the warranty;

4. the designation of the goods to which the warranty applies;

5. warranty conditions.

n. ) The warranty statement must also be made available to the consumer in Hungarian.

p.) Validation of the warranty claim:

The consumer can assert his claim for repair directly at the company's headquarters, at any location, branch, or at the repair service specified by the company on the warranty card.
During the repair, only new parts may be installed in the consumer product.
When fulfilling a request for repair, the company or - in the case of a request for repair asserted directly at the repair service - the repair service must state on or attached to the warranty card:

a) the date of notification of the request for repair and acceptance for repair and, in the case of a motor vehicle, the reading of the odometer,

b) the cause of the error and the method of correction, furthermore

c) the date of return of the consumer product to the consumer, as well as the reading of the odometer in the case of a motor vehicle.

When fulfilling a request for replacement, the company must indicate the fact and date of the replacement on the warranty card.
If, during the first repair of the consumer product during the warranty period specified in this regulation, the company determines that the consumer product cannot be repaired, the company is obliged to replace the consumer product within 8 (eight) days, unless otherwise ordered by the consumer.

If it is not possible to exchange the consumer product, the company is obliged to refund the purchase price to the consumer within 8 (eight) days on the proof of payment of the consumer product - the invoice or receipt issued on the basis of the General Sales Tax Act - presented by the consumer.

If the consumer product breaks down again after being repaired 3 (three) times - unless otherwise ordered by the consumer - and if Act V of 2013 on the Civil Code 6:159. On the basis of § (2) point b), the consumer does not demand a proportional reduction of the purchase price, and the consumer does not wish to repair the consumer product at the company's expense or have it repaired by someone else , the company is obliged to replace the consumer product within 8 (eight) days.
If it is not possible to exchange the consumer product, the company is obliged to refund the purchase price to the consumer within 8 (eight) days on the proof of payment of the consumer product presented by the consumer - on the invoice or receipt issued on the basis of the General Sales Tax Act.
If the consumer item is not repaired within 30 days from the date of notification of the repair request to the company, - unless otherwise ordered by the consumer - the company is obliged to replace the consumer product within 8 (eight) days after the unsuccessful expiration of the thirty-day deadline. If it is not possible to exchange the consumer product, the business is obliged to pay the purchase price indicated on the proof of payment of the consideration for the consumer product presented by the consumer - on the invoice or receipt issued on the basis of the General Sales Tax Act - within eight days after the ineffective expiration of the thirty-day correction period. to refund to.
quads , motorcycles, mopeds, cars, motorhomes, caravans, caravans, trailers, among the consumer goods listed in point 8 of Annex 1 of the law, as well as in point 9 of Annex 1 of the law they do not apply to specific motorized watercraft.
than 10 (ten) kg , or which cannot be transported as hand luggage on public transport - with the exception of vehicles - must be repaired at the place of operation.
If the repair cannot be carried out at the place of operation, the company will take care of the disassembly and installation, as well as the delivery and return, or - in the case of a request for repair validated directly at the repair service - the repair service.
If the consumer asserts an exchange request within 3 (three) working days from the date of purchase (commissioning) due to the failure of the consumer product, the business may not refer to Act V of 2013 on the Civil Code 6:159. § (2) point a) for disproportionate additional costs, but is obliged to replace the consumer product, provided that the malfunction prevents the intended use.

8 COMPLAINT HANDLING

a.) In accordance with the provisions of Government Decree 45/2014 (II.26.) on the detailed rules of contracts between the consumer and the company, the trader informs the customer about his complaint handling. We respond to all received claims and complaints, and in the event of any errors or problems committed by us or our suppliers, we act with the greatest flexibility - keeping in mind the interests of our customers.

b. ) The buyer can submit his complaint to the trader at the following contact details:

The Merchant's mailing address is: Kisfaludy utca 29/A, 6725 Szeged.

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c.) In the event of a customer complaint, the trader shall comply with the CLV of 1997 on consumer protection. acts based on the provisions of the law. The consumer can communicate his complaint regarding the trader's conduct, activity or omission to the trader orally or in writing. The verbal complaint is immediately examined by the trader and remedied as necessary. If the consumer does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, the trader is obliged to record the complaint and his position on it without delay. The complaint will be investigated within 5 (five) working days after the notification. Within 30 (thirty) days from the date of receipt of the complaint, the trader must respond to the written complaint in writing and take measures to communicate it.

d.) The trader must keep a copy of the answer for 5 (five) years and present it to the inspection authorities upon request.

e.) If the complaint is rejected, the trader informs the customer in writing that his complaint

- according to its nature - which authority or conciliation body can initiate the procedure. The information also includes the headquarters, telephone and internet contact details, and mailing address of the competent authority and the conciliation body based on the consumer's place of residence or stay. The information also covers whether the company uses the conciliation board procedure in order to settle the consumer dispute. In the proceedings of the conciliation board, the trader is obliged to cooperate.

f.) The customer can contact the following organizations with objections and complaints:

Szeged County City Municipality Clerk of Szeged County City

Address: 6720 Szeged, Széchenyi tér 10. Phone: +36-28/529-190

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Csongrád-Csanád County Government Office Technical Authority Department Consumer Protection Department

6722 Szeged, Rákóczi tér 1.

Postal address: 6701 Szeged, PO Box: 542.

Phone number: +36 62 680 530

Fax: +36 62 680 531

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More information: http://www.kormanyhivatal.hu

g.) Conciliation board:

The conciliation board is responsible for settling consumer disputes outside of court proceedings. The task of the conciliation board is to attempt to reach an agreement between the parties for the purpose of settling the consumer dispute, and in case of failure, it will make a decision on the matter in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the consumer or the business, the conciliation body provides advice on the rights of the consumer and the obligations of the consumer. The detailed rules of the procedure of the conciliation body are laid down in the CLV of 1997 on consumer protection. Act § 18 - 37/A. § included.

The list of conciliation bodies:

Baranya County Conciliation Board Address: 7625 Pécs, Majorosy Imre u. 36. Mailing address: Pf. 109, 7602 Pécs.

Telephone number: (72) 507-154

Fax number: (72) 507-152

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Bács-Kiskun County Conciliation Board Address: 6000 Kecskemét, Árpád krt. 4.

Telephone number: (76) 501-525, (76) 501-532

Fax number: (76) 501-538

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Békés County Conciliation Board

Address: 5600 Békéscsaba, Penza ltp . 5.

Telephone number: (66) 324-976, 446-354, 451-775

Fax number: (66) 324-976

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Borsod-Abaúj-Zemplén County Conciliation Board

Address: 3525 Miskolc, Szentpáli u. 1.

Telephone number: (46) 501-091, 501-870

Fax number: (46) 501-099

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Budapest Conciliation Board

Address: 1016 Budapest, Krisztina krt. 99.

Telephone number: (1) 488-2131

Fax number: (1) 488-2186

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Csongrád-Csanád County Conciliation Board Address: 6721 Szeged, Párizsi krt. 8-12.

Telephone number: (62) 554-250/ext. 118 Fax number: (62) 426-149

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Fejér County Conciliation Board

Address: Hosszúséta tér 4-6, 8000 Székesfehérvár.

Telephone number: (22) 510-310

Fax number: (22) 510-312

Győr-Moson-Sopron County Conciliation Board Address: 9021 Győr, Szent István út 10/a.

Telephone number: (96) 520-202; 520-217

Fax number: (96) 520-218

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Hajdú-Bihar County Conciliation Board

Heves County Conciliation Board

Address: 4025 Debrecen, Petőfi tér 10. Place of administration: 4025 Debrecen Vörösmarty u. 13-15.

Phone: 06-52-500-710, 06-52-500-745

Fax: 06-52-500-720

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Address: Faiskola út 15, 3300 Eger.

Mailing address: 3301 Eger, Pf. 440. Telephone number: (36) 416-660/ext. 105 Fax number: (36) 323-615

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Jász-Nagykun-Szolnok County Conciliation Board Address: 5000 Szolnok, Verseghy park 8.

Telephone number: (56) 510-610

Fax number: (56) 370-005

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Komárom-Esztergom County Conciliation Board Address: 2800 Tatabánya, Fő tér 36.

Telephone number: (34) 513-010

Fax number: (34) 316-259

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Nógrád County Conciliation Board

Address: Alkotmány út 9/a, 3100 Salgótarján Phone number: (32) 520-860

Fax number: (32) 520-862 E-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Pest County Conciliation Board

Address: 1119 Budapest, Etele út 59-61. II. floor 240.

Telephone number: 06-1-269-0703

Fax number: 06-1-269-0703

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Somogy County Conciliation Board Address: Anna utca 6, 7400 Kaposvár.

Telephone number: (82) 501-000

Fax number: (82) 501-046 E-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Szabolcs-Szatmár-Bereg County Conciliation Board

Address: 4400 Nyíregyháza, Széchenyi u. 2.

Telephone number: (42) 311-544, (42) 420-180

Fax number: (42) 420-180

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Tolna County Conciliation Board

Address: 7100 Szekszárd, Arany J. u. 23-25. Telephone number: (74) 411-661

Fax number: (74) 411-456

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Vas County Conciliation Board

Address: Honvéd tér 2, 9700 Szombathely.

Telephone number: (94) 312-356

Fax number: (94) 316-936

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Veszprém County Conciliation Board Address: 8200 Veszprém, Budapest u. 3.

Telephone number: (88) 814-111

Fax number: (88) 412-150

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Zala County Conciliation Board

Address: 8900 Zalaegerszeg, Petőfi utca 24.

Telephone number: (92) 550-513

Fax number: (92) 550-525

h.) European Commission online dispute resolution platform:

The customer has the option to initiate an out-of-court settlement of his complaint regarding the product or service purchased online within the framework of an online dispute resolution procedure. You can initiate online dispute resolution on the following website, and you can also get detailed information on the possibility and conditions of online dispute resolution on this page:

Link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

i.) Court proceedings:

A consumer has the right to enforce his claim arising from a consumer dispute in court within the framework of civil proceedings under Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure. according to the provisions of the law.

9 RIGHT TO WITHDRAW THE PURCHASE

a.) The trader informs the consumers that the products sold on the website are products with closed packaging, subject to Section 29 (1) e) of Government Decree 45/201 4. (II. 26.) on the detailed rules of contracts between the consumer and the company, which for reasons of health protection or hygiene cannot be returned after opening after handover, in view of which the consumer does not have the right to withdraw from the purchase.

b. ) Subject to point a.§ 9, during the order, the customer may not rely on the detailed rules of contracts between the consumer and the company. (II. 26.) with the unconditional right of withdrawal specified in detail in a government decree. In order to fulfill its legal obligations, the trader provides the following information:

may withdraw from the contract without reason within 14 (fourteen) days after the delivery of the product or several products at the same time, but delivered at different times . (II.26.) Based on section 22, you can exercise it by using the declaration model or by making a clear declaration to that effect.

c.) You can also exercise your right of withdrawal during the time available from the conclusion of the contract to the arrival of the product. The date of receipt of goods by the customer is evidenced by the postal package list and the delivery list of the courier service. In case of cancellation, the trader is obliged to refund the amount of the purchase price paid by the customer immediately, but no later than within 14 (fourteen) days after becoming aware of the cancellation. The amount due to the buyer will be refunded in accordance with the payment method agreed in advance with the buyer. The amount paid by the customer can be withheld by the trader until the customer asserting the right of withdrawal has returned the product, or until the fact of the return has been proven beyond doubt.

d.) In the case of a contract for the provision of services, the consumer may exercise his right of withdrawal or termination within 14 (fourteen) days from the date of conclusion of the contract.

e.) The consumer is obliged to return or hand over the product without undue delay, but at the latest within 14 (fourteen) days from the date of communication of the withdrawal statement. The deadline is considered met if you send the product before the 14 (fourteen) day deadline.

f.) We would like to draw your attention to the fact that the consumer bears the direct costs incurred in connection with the return of the goods in case of cancellation.

g.) The trader is entitled to apply a deduction due to depreciation if the customer has used the product to an extent that exceeds the amount necessary to determine the nature, properties and operation of the product.

h.) If the customer has the means, for more practical and faster administration, we recommend that he return the product in its original, undamaged condition and together with its packaging to the above address.

i.) We inform you that the consumer cannot exercise the right of withdrawal:

1. in the case of a contract for the provision of a service, after the performance of the service as a whole, if the company began the performance with the express, prior consent of the consumer, and the consumer was aware that he would lose his right of termination after the performance of the service as a whole;

2. with regard to a product or service whose price or fee depends on the possible fluctuation of the financial market, even within the time limit specified in § 20, paragraph (2), that cannot be influenced by the company;

3. in the case of a non-pre-manufactured product that was produced based on the instructions or at the express request of the consumer, or in the case of a product that was clearly tailored to the consumer;

4. with respect to a perishable product or a product that retains its quality for a short time;

5. with regard to a product with closed packaging, which cannot be returned after being opened after delivery for reasons of health protection or hygiene;

6. with regard to a product which, by its nature, is inseparably mixed with another product after delivery;

7. with regard to an alcoholic beverage whose actual value depends on market fluctuations in a way that cannot be influenced by the company, and whose price was agreed upon by the parties when the sales contract was concluded, but the performance of the contract only takes place after the thirtieth day from the conclusion of the contract;

8. in the case of a business contract in which the business visits the consumer at the express request of the consumer in order to carry out urgent repair or maintenance work;

9. with regard to the sale and purchase of audio and video recordings in sealed packaging, as well as copies of computer software, if the consumer has opened the packaging after the handover;

10. with regard to newspapers, magazines and periodicals, with the exception of subscription contracts;

11. in the case of contracts concluded at a public auction;

12. with the exception of housing services, in the case of a contract for the provision of accommodation, transportation, car rental, catering or services related to leisure activities, if a deadline or deadline for performance defined in the contract has been agreed;

13. with regard to the digital data content provided on a non-physical data carrier, if the business has started performance with the express, prior consent of the consumer, and the consumer has simultaneously declared with this consent that he/she will lose the right of withdrawal after the start of performance.

10 DELIVERY

a.) The delivery of the ordered products to the delivery courier service - if they are in stock - will take place within 3 working days of placing the order. If the ordered product is not currently in stock, we will try to fulfill the order within a maximum of 30 days. The customer will be continuously informed in writing about the availability of the missing product(s) with an indication of the expected delivery date.

b. ) At the time of receipt, the customer is obliged to check the external packaging of the product without damage and the product contained in the packaging item by item and, in case of full quantitative performance, to sign the receipt (invoice, delivery note). After that, the trader will not accept complaints about quantity. By signing the acknowledgment of receipt given to the courier, the customer acknowledges receipt of the undamaged package, and we can only accept complaints about the contents of the package if the fact of the lack or damage is recorded in a report in the presence of the courier.

The invoice is placed in the package, on which the article numbers and piece numbers can be checked. We can only handle complaints related to possible damage during transport with a record of the damage.

c.) If the buyer believes that there are any signs of external damage on the packaging, open the shipment in the presence of the courier and check that the product inside the packaging is undamaged and complete, and only then sign the receipt. In the case of a damaged package, the courier is obliged to wait and facilitate the itemized acceptance and inspection.

d.) If the customer notices a shortage or damage, please report it within 24 hours to the following contact details:

The Merchant's mailing address is: Kisfaludy utca 29/A, 6725 Szeged.

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e.) If the delivery is unsuccessful during the delivery of the goods, the courier leaves a notification of this fact, and then attempts to deliver the goods no more than once. We would like to draw your attention to the fact that the cost of unsuccessful delivery that can be blamed on the customer is borne by the customer.

f.) Liability and risk for the product is transferred to the customer when the customer has received the ordered product.

g.) Shipping costs:

Minimum order value:

There is no minimum order value.

Package delivery fees with DPD/GLS/UPS/TNT/FEDEX/DHL courier service / home delivery (gross):

PLEASE CHECK EXACT TRANSPORT COSTS IN THE SHOPPING CART!

Important!

If you place several orders in a row, but would like delivery at the same time, always indicate the number of the previous order(s)! We handle and fulfill all incoming valid orders separately! We can only combine orders if this is requested in the comments section and indicated with which order they wish to combine it. You can make this request separately, in the form of an email sent to our customer service or a phone call.

Parcel delivery by courier outside of Hungary:

Via our website, it is now possible to request delivery to a foreign address. In this case too, please put the products you want to buy into the shopping cart, then enter the requested delivery address and the system will automatically show you the available delivery methods. In this case, we definitely ask for payment in advance!

11. LIMITATION OF LIABILITY

a.) Shopping on the Internet presupposes the knowledge and acceptance of the possibilities and limitations of the Internet on the part of the customer, with particular regard to the technical features and errors that arise.

b. ) The trader is not responsible in any way for the circumstances and facts listed below, for whatever reason they appear or occur:

1. for problems caused by any data or information sent and/or received on the Internet, not originating from the merchant;

2. for any malfunction of the internet network, which prevents the online store from functioning smoothly and shopping;

3. for any data loss;

4. for the consequences of the improper operation of any software used in the process;

5. for the consequences of any program error, extraordinary event or technical error in the service network.

12 DATA PROTECTION

KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR declares that he carries out his data management activities - by adopting the appropriate internal rules, technical and organizational measures - in such a way that it complies in all circumstances with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL - on the personal data of natural persons on the protection and free flow of such data, as well as on the repeal of Regulation 95/46/EC (general data protection regulation, hereinafter referred to as the Regulation) - as well as CXII of 2011 on the right to informational self-determination and freedom of information. of the provisions of the Act (hereinafter: Infotv.).

The Privacy Notice is available on the websites.

13 COPYRIGHT

a.) The website as a whole, its graphic elements, text and technical solutions, and elements of the service may be subject to copyright protection or other intellectual property rights (thus, in particular, trademark protection).

b. ) Merchant is the copyright holder or the authorized user of all content displayed on the website and during the provision of services available through the website: any author's work or other intellectual creation (including, among others, all graphics and other materials, the layout and editing of the website interface, used software and other solutions, ideas, implementation).

content of the website and certain parts on a physical or other data medium for private use or with the prior written consent of the Service Provider is permitted. Use beyond private use - for example storage in a database, transmission, publication or download, commercialization - is only possible with the prior written permission of the Service Provider.

d.) In addition to the rights specifically defined in these Terms and Conditions, registration, use of the website, and no provision of the Terms and Conditions grant the consumer the right to any use or utilization of any trade name or trademark on the website. In addition to the display associated with the intended use of the website, the necessary temporary duplication and the making of copies for private purposes, these intellectual works may not be used or utilized in any other form without the prior written permission of the merchant.

e.) Information about the content on the website can only be used on the Internet with a linked reference, subject to the following conditions:

The source must be indicated clearly in the form of a link. The link must be to the given content element

of ormus.hu into other websites (for example, using frames) is not allowed.

the impression that ormus.hu or the merchant supports the use or purchase of the service or product offered on the given page, unless otherwise stipulated in the written contract concluded with the Service Provider as a contracting party.

The linking website may not provide or contain false information about the legal relationship between ormus.hu or the Service Provider and the maintainer of the linking website and generally about other services of the Service Provider.

The linking website must not contain legislation, third party rights, or offend public taste

In the event of a violation of the linking rules, the trader is entitled to immediately remove the link to the website, if the site operator does not remove it despite a request, and is also entitled to demand compensation for any damages incurred in connection with the violation.

f.) The merchant reserves all rights to all elements of its service, with particular regard to the www.ormus.hu domain name, its subdomains and subpages, as well as its Internet advertising surfaces.

All activities aimed at listing, organizing, archiving, hacking, and reverse engineering the merchant's database are prohibited , unless the Service Provider gives special permission for this.

g.) It is prohibited to modify, copy, place new data in it, or overwrite existing data by bypassing the interface provided by the Service Provider or search engines without a separate agreement or using the service for this purpose.

14 FINAL PROVISIONS

a.) For matters not regulated in these General Terms and Conditions, as well as for the legal relationship of the parties, the Civil Code, CVIII of 2001 on electronic commercial services. Act No. 17/1999 on contracts concluded between absentees. (II.5) Government Decree 45/2014 on the detailed rules of contracts between the consumer and the business. (II. 26.) Government decree, CLV of 1997 on consumer protection. Act, 151/2003 on the mandatory warranty for certain consumer durables. (IX. 22.) Government Decree 373/2021 on detailed rules for contracts for the provision of digital content and digital services. (VI. 30.) Government decree and current consumer protection regulations are the governing rules.

b. ) KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR - in accordance with the applicable Hungarian legal provisions - is entitled to unilaterally change, amend and/or supplement the provisions of these GTC. The amended General Terms and Conditions enter into force on the day of publication on the Internet websites.

c.) Buyers visiting the websites of KADOCSA KRISZTIÁN LÁSZLÓ INDIVIDUAL ENTREPRENEUR (www.ormus.hu and www.vancouverislandormus.eu) are obliged to regularly inform themselves about amendments to these General Terms and Conditions.

Legal references:

Data management: CXII of 2011. law ( Infotv .)

Cancellation, product warranty, accessory warranty, refund: 45/2014. (II. 26.) Government decree

Regarding warranty: 151/2003. (IX. 22.) Government decree

In particular, the following legislation applies to the Agreement:

CLV of 1997. law on consumer protection;

CVIII of 2001 Act on certain issues of electronic commercial services and services related to the information society;

Act V of 2013 on the Civil Code (PTK);

151/2003. (IX. 22.) Government decree on the mandatory guarantee for certain consumer durables;

Government Decree 45/2014 (II.26) on the detailed rules of contracts between consumers and businesses;

19/2014. (IV. 29.) NGM decree on the procedural rules for managing warranty and guarantee claims for items sold under a contract between a consumer and a business

Annex 1 to 45/2014. (II. 26.) to Government Decree

- withdrawal/termination statement sample -

(fill in and return only in case of intention to withdraw/terminate the contract)

Addressee:

company name:

headquarters:

company registry number:

tax number:

The undersigned(s) ………………………………………………………… ……. I/we declare that I/we exercise my/our right of withdrawal/termination with respect to the contract for the sale of the following product(s) or the provision of the following service:

Date of conclusion of contract / date of acceptance:

of the consumer(s): … ………………………………………………………………………….

Address of the consumer(s): ………………………………………………………………………… ……. .

Signature of the consumer(s): (only in the case of a statement made on paper) ……………………………….

Dated: